Welcome to E & G PROMO. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our website or services.
1. General Information
This website is operated by E &G PROMO. Throughout the site, the terms “we,” “us,” and “our” refer to E & G PROMO.
Business Address
5 Andover dr Deer Park Ny 11729
Contact Information
Email: info@egpromo.online
Phone: +1 631 899 1033
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or using the website under the supervision of a parent or guardian
- All information you provide is accurate and complete
- You will use the website only for lawful purposes
3. Services
egpromo provides internet and related communication services.
We reserve the right to:
- Limit availability of services in certain areas
- Modify or discontinue services at any time
- Refuse service to anyone for any reason permitted by law
We strive to ensure all service descriptions, pricing, and information are accurate, but we do not guarantee that all information is free from errors.
4. Orders & Payments
By placing an order or requesting service, you agree that:
- All billing and contact information provided is accurate and complete
- You are authorized to use the selected payment method
We reserve the right to cancel or refuse any order due to:
- Suspected fraud
- Pricing or listing errors
- Service unavailability
- Incorrect billing or contact details
If your order is canceled after payment, an appropriate refund may be issued.
5. Service Activation & Delivery
- Service activation times are estimates and may vary depending on technical availability and location
- We are not responsible for delays caused by third-party providers, weather conditions, or incorrect customer information
- Customers are responsible for providing accurate installation and contact details
6. Refunds, Cancellations & Exchanges
Our Refund & Return Policy is considered part of these Terms & Conditions.
6.1 Refund Eligibility
You may request a refund if:
- You were billed incorrectly
- The service could not be activated
- A technical issue could not be resolved within a reasonable timeframe
Refund Requirements
- Proof of payment may be required
- Requests should be submitted within 30 days of the transaction
Non-Refundable Situations
- Fully completed or delivered services
- Customer-requested cancellations after activation
- Issues caused by customer-owned equipment or misuse
6.2 How to Request Support or Refunds
Please provide:
- Full Name
- Account or Order Number
- Reason for the request
- Supporting details or screenshots (if applicable)
Contact Information
Email: info@egpromo.online
Phone: +1 631 899 1033
Important: Requests must be reviewed and approved before processing.
6.3 Refund Processing
- Refunds are processed after review and approval
- Approved refunds are typically issued within 5–10 business days
- Refunds are issued to the original payment method whenever possible
6.4 Service Cancellations
- Customers may request cancellation before activation without penalty
- Once services are activated, cancellation requests may be subject to applicable fees or billing terms
6.5 Late or Missing Refunds
If you have not received your refund:
- Check your bank account
- Contact your payment provider or bank
- If unresolved, contact us at info@egpromo.online
7. Intellectual Property
All website content, including logos, graphics, text, images, and branding, is the property of egpromo and protected under applicable copyright and trademark laws.
You may not:
- Copy or reproduce website content without permission
- Use our brand name, logo, or materials without authorization
8. Limitation of Liability
To the fullest extent permitted by law, E & G PROMO shall not be liable for:
- Indirect or consequential damages
- Loss of profits, revenue, or business opportunities
- Service interruptions or delays beyond our control
Our total liability shall not exceed the amount paid for the affected service.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to breach website security
- Provide false or misleading information
- Engage in fraudulent payment disputes or chargebacks
Violation of these terms may result in suspension or termination of access.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.
11. Privacy
Your use of this website is also governed by our Privacy Policy.
12. Governing Law
These Terms & Conditions are governed by the laws of the United States and the State of Texas.
Any disputes shall be resolved in the appropriate courts located in Texas.
13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on this page.
14. Contact Information
E & G PROMO
5 Andover dr Deer Park Ny 11729
Email: info@egpromo.online
Phone: +1 631 899 1033
Website:https://egpromo.online/